Warranty Policies

How do I apply for a refund?

To apply for a refund you must contact us within 30 days of your purchase, please provide your order reference number and the reasons for the refund. Please Refer to our 30 day money back guarantee.

I have received a damaged item

Please send us a photo of the damage so that a member of our Customer Service Team can help to resolve the issue. If it is a small part that can be easily replaced has been broken during delivery then we can replace the part for you. If the damage is more severe we will […]

Take the first steps towards improving your health and fitness with JLL Fitness
Browse Catalogue