This Depends on what delivery service you select on checkout: Standard Delivery: 3-7 working days. Express Delivery: 2-3 working days. Small Items: 2-5 working days. If it is a treadmill you have ordered then you will be contacted prior to delivery by the courier to confirm a convenient date and a window of time for […]
Please contact a member of our Customer Service team as soon as possible so that the third party courier can be notified. If no-one is home on the day of delivery the courier will leave you a card and reattempt delivery another day. If your item has been dispatched with the following couriers: Royal Mail, […]
Please send us a photo of the damage so that a member of our Customer Service Team can help to resolve the issue. If it is a small part that can be easily replaced has been broken during delivery then we can replace the part for you. If the damage is more severe we will […]
Please contact our Customer Service Team to resolve this issue. Please have your order number and postcode ready to hand. Alternatively please send us a photo with the invoice and the product in it as this will give us a clearer understanding of the issue and it will give us the details we need to […]
We offer FREE shipping within the U.K Mainland Only this does not include the Scottish Highlands, Isles of the Coast, Ireland and Northern Ireland. Additional shipping fees will apply to those outside of the U.K Mainland. To find out about these charges please contact our Customer Service Team.